[{"data":1,"prerenderedAt":212},["ShallowReactive",2],{"story-8728-cn":3},{"id":4,"slug":5,"slugs":5,"currentSlug":5,"title":6,"subtitle":7,"coverImagesSmall":8,"coverImages":9,"content":33,"questions":34,"relatedArticles":44,"body_color":210,"card_color":211},"8728",null,"假日零售韧性：零售运营适应季节性干扰","高峰假日期间消费者访问与服务交付的战略转变",[],[10,11,12,13,14,15,16,17,18,19,20,21,22,23,24,25,26,27,28,29,30,31,32],"https://res.cloudinary.com/graham-media-group/image/upload/f_auto/q_auto/c_thumb,w_700/v1/media/gmg/ARKI2YE4BFE53EMFM23G4V4G4A.jpg?_a=DATAg1eAZAA0","https://www.nbc4i.com/wp-content/uploads/sites/18/2025/12/AdobeStock_554499846-e1766158631394.jpeg?strip=1","https://s.hdnux.com/photos/01/55/46/14/28730168/3/ratio3x2_1920.jpg","https://www.al.com/resizer/v2/JOOAM46WMFAYJPAVVOYMQZRDQI.JPG?auth=4c117da166c2e29fe7555c81e55ee2acc6c1e1071a1eed8f0ea8b0bf3c6280d4&width=1280&smart=true&quality=90","https://bloximages.chicago2.vip.townnews.com/winknews.com/content/tncms/assets/v3/editorial/e/d6/ed6a34f0-fdff-5461-bc62-e1b06a0499ed/67ee6736952a0.image.png?crop=1280%2C672%2C0%2C46&resize=1200%2C630&order=crop%2Cresize","https://img.ksl.com/slc/3124/312457/31245749.jpg?filter=kslv2/responsive_story_lg","https://images.axios.com/7yXWV3fpHNcfjKCinoEkRThQ6vw=/0x0:1280x720/2025/04/19/1745026106715.gif","https://s.hdnux.com/photos/01/55/46/30/28730942/3/ratio3x2_360.jpg","https://images.foxtv.com/static.fox35orlando.com/www.fox35orlando.com/content/uploads/2024/04/764/432/Addison-Center-at-Viera.jpg?ve=1&tl=1","https://assets2.cbsnewsstatic.com/hub/i/r/2025/12/24/58d631bc-69a2-40a3-b819-4534632cb18a/thumbnail/1200x630/366048ff3ad82172a06b3577b8bc295e/gettyimages-2252535284.jpg","https://www.wwlp.com/wp-content/uploads/sites/26/2025/01/GettyImages-1345840983.jpg?strip=1","https://images.fastcompany.com/image/upload/f_webp,c_fit,w_1920,q_auto/wp-cms-2/2025/12/p-91465963-what-is-open-christmas-eve-xmas-2025.jpg","https://images.foxtv.com/static.fox13news.com/www.fox13news.com/content/uploads/2025/12/1280/720/vlcsnap-2025-12-24-06h39m08s459.jpg?ve=1&tl=1","https://offloadmedia.feverup.com/secretchicago.com/wp-content/uploads/2025/10/17130517/aldi-2-1024x683.jpg","https://images.axios.com/Bgh-11XuKCHCeXq9K6bbvkcKnnE=/2023/12/20/203204-1703104324332.jpg","https://bloximages.newyork1.vip.townnews.com/wandtv.com/content/tncms/assets/v3/editorial/c/e0/ce0212e8-8b7e-11ec-aa37-9f4f8ea007c6/6206d06001c11.image.jpg","https://images.foxtv.com/static.livenowfox.com/www.livenowfox.com/content/uploads/2025/12/764/432/gettyimages-2252063356-scaled.jpg?ve=1&tl=1","https://media.nbcdfw.com/2025/12/AP25330458008630.jpg?quality=85&strip=all&crop=0px%2C0px%2C3507px%2C1973px&resize=1200%2C675","https://offloadmedia.feverup.com/secretsanfrancisco.com/wp-content/uploads/2025/03/28040521/Academy-of-Sciences-1024x683.jpg","https://media.9news.com/assets/KUSA/images/39296642-ef2a-4537-ba05-fc9015b4361b/20251224T144557/39296642-ef2a-4537-ba05-fc9015b4361b_1920x1080.jpg","https://media.11alive.com/assets/WXIA/images/9c55b9a2-03bb-4b83-8a57-fbeef152ab94/9c55b9a2-03bb-4b83-8a57-fbeef152ab94_1140x641.jpeg","https://dims.apnews.com/dims4/default/5a32a06/2147483647/strip/true/crop/3507x2338+0+0/resize/599x399!/quality/90/?url=https%3A%2F%2Fassets.apnews.com%2F2e%2F43%2Ff523bd4d3a3f5e9ab9ea7c9b0c35%2Fabda6334eb714881818dc94fb99b0a00","https://www.kob.com/wp-content/uploads/apimg/2025/12/Thanksgiving_Open_Closed_08630.jpg","**假日零售运营**的景象揭示了企业在高峰季节期间如何提供服务和消费者可及性方面发生的关键转变。在2025年圣诞节当天，零售生态系统展现出非凡的适应性，对运营模式进行了战略性重新调整，优先考虑基本服务和消费者便利性。\n\n**运营灵活性成为关键战略**: 虽然沃尔玛、塔吉特和好市多等主要零售商仍然关闭，但精心策划的基本服务网络仍在持续运营。CVS、沃尔格林和7-Eleven等便利店成为关键的接入点，确保消费者仍然可以满足紧急需求。这种有选择性的方法突出了对假日期间消费者需求的深刻理解。\n\n**电子商务和物流调整**: 假日景象给**物流和配送网络**带来了复杂的挑战。UPS等传统配送服务将暂停标准运营，仅允许紧急快递。邮政服务的完全停止进一步强调了对替代服务渠道的需求。对于电子商务平台来说，这种环境需要创新的库存管理和更高的客户期望策略。\n\n**以消费者为中心的服务模式**: 更广泛的背景揭示了对假日运营的细致入微的方法。企业正在平衡运营效率和消费者便利性，认识到灵活性可以成为竞争优势。苹果蜂、IHOP和麦当劳等连锁餐厅通过维持有限的服务来证明这一点，承认消费者需求在假日期间并不会完全停止。\n\n其战略意义是深远的。零售商和服务提供商不再将假日时期视为完全的运营停摆，而是将其视为展示适应性的机会。通过维护选定的接触点和利用替代服务渠道，企业可以在尊重运营约束的同时，继续与消费者互动。\n\n对于**零售策略师**，关键的结论是明确的：未来假日期间的成功将取决于创建具有韧性、灵活的服务模式，这些模式可以在全面和有限运营之间快速转换。在管理运营成本的同时保持关键的消费者访问能力，将成为重要的竞争差异化因素。",[35,38,41],{"title":36,"answer":37,"author":5,"avatar":5,"time":5},"假日期间，商家如何维持消费者的访问？","企业通过便利店、药店和有限的餐饮服务等方式，战略性地维持着部分服务。 通过保持关键接触点开放，它们在控制运营成本的同时，确保消费者能够获得必需的商品和服务。",{"title":39,"answer":40,"author":5,"avatar":5,"time":5},"电商平台在假期停运期间面临哪些挑战？","电子商务平台必须制定精密的库存管理策略和备选服务渠道。 随着UPS和邮政服务等传统配送网络的停运，他们需要创建灵活的物流解决方案，以满足消费者的期望。",{"title":42,"answer":43,"author":5,"avatar":5,"time":5},"为什么一些企业选择保持营业，但提供有限的服务？","有限的服务运营模式让企业能够在运营效率和消费者便利之间取得平衡。通过维持精选的接触点，企业可以继续与客户互动，产生一定的收入，并在充满挑战的时期展现适应能力。",[45,50,55,59,63,67,71,75,80,84,88,92,96,100,104,107,111,115,119,123,127,131,135,139,143,147,151,155,159,163,167,171,175,179,183,187,191,195,199,203,207],{"id":46,"title":47,"source":48,"logo":5,"time":49},148089,"It's Christmas! Are grocery stores open in Louisville? Details from major retailers","https://www.courier-journal.com/story/news/local/2025/12/25/are-grocery-open-in-louisville-on-christmas-2025-more-from-major-retailers/87778073007/","1天前",{"id":51,"title":52,"source":53,"logo":5,"time":54},148100,"Last minute shopping? See what’s open Christmas Eve – and when stores close","https://whdh.com/news/last-minute-shopping-see-whats-open-christmas-eve-and-when-stores-close/","2天前",{"id":56,"title":57,"source":58,"logo":5,"time":54},148101,"Is Publix open on Christmas Day? Walmart and CVS and more for 2025","https://www.tallahassee.com/story/news/2025/12/24/christmas-florida-grocery-drug-stores-publix-costco-walmart/87702087007/",{"id":60,"title":61,"source":62,"logo":5,"time":54},148102,"What SC grocery, retail stores are open Christmas Eve 2025?","https://www.greenvilleonline.com/story/news/2025/12/24/are-sc-grocery-stores-open-christmas-eve-day-2025-aldi-trader-joes-costco-target/87883908007/",{"id":64,"title":65,"source":66,"logo":16,"time":54},148103,"Grocery stores open Christmas Eve 2025: Costco, Aldi, Publix, Albertsons, Kroger hours","https://www.axios.com/2025/12/24/grocery-store-christmas-eve-2025-hours",{"id":68,"title":69,"source":70,"logo":5,"time":49},148088,"Is Christmas Day a federal holiday? What stores are open? What to know","https://www.cincinnati.com/story/news/2025/12/25/open-closed-christmas-day-stores-usps-kroger-restaurants/87617951007/",{"id":72,"title":73,"source":74,"logo":5,"time":54},148115,"Grocery Stores Open on Christmas: Everything to Know","https://people.com/grocery-stores-open-on-christmas-everything-to-know-11873900",{"id":76,"title":77,"source":78,"logo":32,"time":79},149743,"Here’s what stores are open, and which ones are closed, on Christmas","https://www.kob.com/new-mexico/heres-what-stores-are-open-and-which-ones-are-closed-on-christmas/","3天前",{"id":81,"title":82,"source":83,"logo":23,"time":79},148116,"Christmas Eve Hours in Chicago: What Time Aldi, Trader Joe’s & Whole Foods Close","https://secretchicago.com/christmas-eve-store-hours-in-chicago-2025/",{"id":85,"title":86,"source":87,"logo":25,"time":54},149744,"What stores and restaurants are open on Christmas Day?","https://www.wandtv.com/news/illinois/what-stores-and-restaurants-are-open-on-christmas-day/article_ba123529-c812-45b9-92df-46ad0e3f3b18.html",{"id":89,"title":90,"source":91,"logo":17,"time":79},148117,"Christmas Day 2025: What’s open and closed in San Francisco and the Bay Area","https://www.sfchronicle.com/bayarea/article/christmas-day-store-hours-san-francisco-2025-21259322.php",{"id":93,"title":94,"source":95,"logo":5,"time":79},148118,"Which grocery stores are open Christmas Day? Details on Aldi, Lidl, more","https://www.usatoday.com/story/grocery/stores/2025/12/23/grocery-stores-open-closed-christmas-day-2025/87882640007/",{"id":97,"title":98,"source":99,"logo":18,"time":54},148092,"Christmas Day shopping in Central Florida: Which stores are open?","https://www.fox35orlando.com/news/christmas-day-shopping-central-florida-which-stores-open",{"id":101,"title":102,"source":103,"logo":5,"time":54},148093,"What's open/closed for Christmas from Walmart, Target, Costco, more","https://www.northjersey.com/story/news/2025/12/24/is-target-open-christmas-is-walmart-closed-holiday-schedules-bjs-costco-trader-joes-aldi/87905657007/",{"id":105,"title":77,"source":106,"logo":31,"time":54},148094,"https://apnews.com/article/christmas-target-walmart-costco-cvs-walgreens-2995b1e72450360f12ca81582a852917",{"id":108,"title":109,"source":110,"logo":22,"time":54},148095,"Christmas Eve hours: what's open, what's closed and how shoppers are spending","https://www.fox13news.com/news/christmas-eve-hours-whats-open-whats-closed-how-shoppers-spending",{"id":112,"title":113,"source":114,"logo":19,"time":49},148172,"Is anything open on Christmas Day 2025? Here are the stores, restaurants and fast-food chains you can go to today","https://www.cbsnews.com/news/open-christmas-day-2025/",{"id":116,"title":117,"source":118,"logo":5,"time":54},148090,"What's open and closed on Christmas Day 2025? Here's what to know","https://www.usatoday.com/story/money/2025/12/25/open-closed-christmas-day-2025/87893344007/",{"id":120,"title":121,"source":122,"logo":5,"time":54},148091,"Is Walmart open or closed on Christmas Day 2025? Here's what to know","https://www.usatoday.com/story/grocery/stores/2025/12/25/walmart-open-closed-christmas-day-2025/87895940007/",{"id":124,"title":125,"source":126,"logo":28,"time":54},148111,"Are Any Stores Open On Christmas Day In San Francisco?","https://secretsanfrancisco.com/whats-open-on-christmas-day-san-francisco/",{"id":128,"title":129,"source":130,"logo":14,"time":79},148112,"What’s open and closed on Christmas Day in SWFL","https://www.winknews.com/news/what-s-open-and-closed-on-christmas-day-in-swfl/article_addbdb2e-eb12-4b39-a200-b80909aa9ec6.html",{"id":132,"title":133,"source":134,"logo":11,"time":54},149740,"2025 holiday shopping hours: What’s open Christmas Day?","https://www.nbc4i.com/news/local-news/central-ohio-news/christmas-store-hours-2025/",{"id":136,"title":137,"source":138,"logo":20,"time":54},148113,"What stores are open and closed on Christmas Eve?","https://www.wwlp.com/home-for-the-holidays/what-stores-are-open-and-closed-on-christmas-eve-2/",{"id":140,"title":141,"source":142,"logo":5,"time":54},149741,"What grocery stores are open in Western NC on Christmas Eve? Is Target open?","https://www.citizen-times.com/story/news/2025/12/24/what-grocery-stores-are-open-near-me-christmas-eve-is-target-walmart-open/87895359007/",{"id":144,"title":145,"source":146,"logo":5,"time":54},149884,"Is Target open or closed on Christmas Day 2025? Here's what to know","https://www.usatoday.com/story/money/shopping/2025/12/25/target-open-closed-christmas-day-2025/87896641007/",{"id":148,"title":149,"source":150,"logo":5,"time":54},148114,"When does Walmart open and close on Christmas Eve 2025? See store hours","https://www.usatoday.com/story/grocery/stores/2025/12/24/walmart-hours-christmas-eve-2025/87824284007/",{"id":152,"title":153,"source":154,"logo":21,"time":54},148096,"What stores are open on Christmas Eve 2025? Holiday hours for Walmart, Target, CVS, and more","https://www.fastcompany.com/91465963/what-stores-are-open-on-christmas-eve-2025-holiday-hours-for-walmart-target-cvs-and-more",{"id":156,"title":157,"source":158,"logo":24,"time":49},148173,"Christmas Day stores open 2025: Hours for Walgreens, CVS, Safeway, Acme and more","https://www.axios.com/2025/12/25/stores-open-christmas-2025-hours-groceries",{"id":160,"title":161,"source":162,"logo":12,"time":54},148097,"Are stores closed on Christmas Eve? What's open on Christmas Day","https://www.statesman.com/news/article/christmas-2025-stores-open-closed-walmart-heb-21258746.php",{"id":164,"title":165,"source":166,"logo":5,"time":54},148098,"What stores are open on Christmas? What to know in Delaware","https://www.delawareonline.com/story/shopping/2025/12/24/christmas-eve-christmas-day-store-hours-in-delaware/87467767007/",{"id":168,"title":169,"source":170,"logo":10,"time":54},148099,"Which stores, restaurants in Michigan are open on Christmas Day? Here’s a list","https://www.clickondetroit.com/news/local/2025/12/24/what-stores-restaurants-in-michigan-are-open-on-christmas-day-heres-a-list/",{"id":172,"title":173,"source":174,"logo":13,"time":54},148110,"What stores are open Christmas Day? Drug stores, Starbucks and more","https://www.al.com/news/2025/12/what-stores-are-open-christmas-day-drug-stores-starbucks-and-more.html",{"id":176,"title":177,"source":178,"logo":29,"time":54},148108,"Are King Soopers and Safeway open on Christmas? Here are major holiday store hours","https://www.9news.com/article/life/holidays/holiday-guide/christmas-day-stores-closed-hours/73-296f8525-3b7c-467f-9229-a40734ad5a14",{"id":180,"title":181,"source":182,"logo":15,"time":54},148109,"Here's what stores are open, and which ones are closed, on Christmas","https://www.ksl.com/article/51422584/heres-what-stores-are-open-and-which-ones-are-closed-on-christmas",{"id":184,"title":185,"source":186,"logo":5,"time":49},149737,"Are any stores open today? Christmas hours for Target, Walmart, more","https://www.pjstar.com/story/shopping/2025/12/25/are-stores-open-on-christmas-today-illinois-holiday-hours-for-tj-maxx-target-walmart-jc-penney/87779441007/",{"id":188,"title":189,"source":190,"logo":26,"time":49},149738,"Here's what's open and closed on Christmas this year","https://www.livenowfox.com/news/what-stores-open-closed-christmas-2025",{"id":192,"title":193,"source":194,"logo":30,"time":54},148104,"Metro Atlanta restaurants, stores open Christmas Eve, Christmas","https://www.11alive.com/article/life/holidays/whats-open-in-metro-atlanta-christmas-eve-day/85-b7ad76e9-9a74-41c7-9710-e9b7e6830034",{"id":196,"title":197,"source":198,"logo":5,"time":54},149897,"What Time Does Walmart Close on Christmas Eve? All About Its Different Holiday Hours","https://people.com/what-time-does-walmart-close-on-christmas-eve-store-hours-11864698",{"id":200,"title":201,"source":202,"logo":5,"time":79},148105,"When is Target open on Christmas Eve 2025? See store hours","https://www.usatoday.com/story/grocery/stores/2025/12/24/target-hours-christmas-eve-2025/87812064007/",{"id":204,"title":205,"source":206,"logo":5,"time":54},148106,"Is Wegmans, Walmart open on Christmas? See hours for Ithaca stores","https://www.ithacajournal.com/story/news/local/2025/12/24/ithaca-stores-open-closed-on-christmas-eve-christmas-day-2025/87907835007/",{"id":208,"title":181,"source":209,"logo":27,"time":54},148107,"https://www.nbcdfw.com/news/national-international/open-closed-christmas/3960443/","#35d5d8ff","#35d5d84d",1766795259785]